Crystal Report Extra Characters
Crystal Report extra characters: This is a problem I have had several times. It happens on multiple workstations, and it has a habit of returning. After some investigation, it would appear that it returns after a Crystal upgrade.
The symptom:
Exporting a Crystal Report that uses the Calibri font to a Portable Document Format file (PDF) will add an extra ‘ti’ after any letter ‘t’. Oddly, if you copy & paste the word into notepad or another text editor, it is correct.
The cause:
In my previous experience the problem has been caused by a missing USP10.dll file (Uniscribe Unicode Script Processor) in the following path:
C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Either that, or it’s a different version. On my machine, the USP10.DLL file can be found in the following places, and I’ve included the MD5 of each for later reference:
d529d8f23f9c686a293203eb837b61ec
“C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\usp10.dll”
9255da3e4662edf10170e30e8b97c194
“C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win64_x64\usp10.dll”
85cea5cd92c4766ac54823011f6de43b
“C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\USP10.DLL”
1602a45f76281381dcfc88e25d889027
“C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\Packages\vwd\usp10.dll”
9870191d0f26bdaaf6d4550eee3a96ec
“C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\usp10.dll”
I had to use Process Explorer (a fantastic tool) to find out exactly which one was in use – in this instance it was at the following path:
C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\usp10.dll
It is version 1.626.7601.23259, which can be found in the details screen of the file:
So I copied over the USP10.DLL from “C:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\usp10.dll” to “C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\usp10.dll”, and the problem was resolved. For reference, the MD5 of the one that works is 9870191d0f26bdaaf6d4550eee3a96ec, and the details are as follows (file version 1.422.3790.1830):
I found the following page helpful during my investigations of this issue:
https://archive.sap.com/discussions/thread/1272660
Check out my other Crystal Report annoyances here: